Privacy Policy
This Privacy Policy outlines how Propicks (“Pro”picks, "we", "our", or "us") collects, uses, discloses, and safeguards your personal information on our website, and associated platforms
Propicks is committed to respecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you agree to the terms outlined in this policy.
Collection of Personal Information
Access to premium features—including memberhip sign up, requires user registration. When creating or managing an account, we may collect:Name, email address, and phone numberPayment method details (handled securely via third-party processors)Any information provided during support queries or onboarding
Use of Personal Information
We use your personal information to:Deliver services and updates relevant to your membershipVerify your identity and manage account accessCommunicate via email/SMS/Discord regarding promotions, reminders, or supportImprove our tools, dashboard, and customer experience through usage analyticsWe also collect general browsing information including device type, browser version, language preferences, IP address, referral source, and pages accessed. This data helps us understand user behaviour and optimise site performance. It is not used to personally identify you.
Sharing of Personal Information
We may engage third-party providers to support our operations (e.g. payment processors, email/SMS services, analytics platforms, or customer support tools). These partners only receive the minimum required information needed to perform their function and are bound by confidentiality and privacy agreements. We will never sell or rent your personal data to third parties.
Data Security
We take reasonable steps to protect your data from unauthorised access, modification, or disclosure. All data is transmitted via secure connections and stored using industry-standard encryption and access control protocols.However, no digital transmission or storage system can be 100% secure. You acknowledge and accept this risk when using our service.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, operational, or service practices. All changes take effect immediately upon publication. Continued use of the service constitutes your acceptance of the updated policy.
Access and Correction
You have the right to request access to any personal information we hold about you. If you believe your data is inaccurate or incomplete, you may request correction. Requests may need to be submitted in writing, and we reserve the right to verify your identity and charge a reasonable fee for administrative processing.